Refund policy

We have a No return policy, which means if your package is destroyed, severely damaged and caused damage to the products inside, you must request a return immediately. 

To start a request, you can contact us at jeude.perruque@gmail.com. Please note that  any returns will need to be sent to the following address: 3037-B Boone Trail Ext, Fayetteville, NC 28304

You can always contact us for any return question at jeude.perruque@gmail.com.

Exceptions / non-returnable items
Certain types of items cannot be returned; custom products (such as special orders or personalized items) and personal care goods (such as beauty products/wigs). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

*****All Sales are Final. After the wig leaves the storefront it's condition cannot be guaranteed. *****